Frequently asked questions

Start with your project and its CPU, memory and storage needs. Compare catalog plans and ask support if you need help deciding.

Yes. Each service catalog shows plan specifications and prices. Review the total, any setup charge and renewal terms at checkout before ordering.

Choose an available plan under Create server. Delivery depends on the plan and operating system. Track provisioning and connection details on the server management page.

Use the dashboard to browse and order plans, view servers and wallet activity, access invoices and submit support requests. Each server page shows its available management options.

Each plan lists its country, city and datacenter. Choose a location that suits your users and project before ordering.

International plan prices may change with exchange rates. Review the payable amount, any setup charge and billing terms in your order summary. Price and availability are checked again when you order.

Payable amounts in the dashboard are displayed in toman. One toman equals 10 rial. Check the currency unit when comparing an amount with a bank receipt.

Ordering depends on stock, confirmed pricing and compatible operating systems. Choose an available plan or ask support about alternatives.

After registration, sign-in and final identity verification approval, select sales, accounting or technical support. Linking a server is optional. Each message accepts up to 10 files, with a maximum of 5 MB per file. Responses are recorded in the ticket history.